There are several reasons why we might change from mailing the tickets to you to having you pick them up at the venue. The most common reason is that there ...

JamesTaylor.com covers all costs associated with delivering your tickets to you.

If your tickets were supposed to be mailed and you have not received them two weeks prior to show date, please open a new support ticket for assistance and ...

No; unfortunately we are unable to accommodate ticket refunds.

No; unfortunately we are unable to accommodate ticket transfers.If you are buying tickets as a gift for someone else, please include the name of the person ...

No; unfortunately we are unable to exchange tickets from one venue to another.

Occasionally, JamesTaylor.com may, at our own discretion, cancel an order. This cancellation may extend to orders placed from the same credit card and/or or...

If the show is cancelled: We will email you and issue you a refund for the cost of your tickets. The ticket service charge and transaction fee are non-re...

If you have questions about your ticket purchase, please open a new support ticket for assistance and be sure to include your order number.