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Knowledge base
JamesTaylor.com Help
Questions About Our Ticket Sales
19
How do I buy tickets from JamesTaylor.com? Do I need an account or password?
I'm on the Schedule page, but there is no information!
Are tickets sold-out?
Can I choose where my seats are? Where or when will I find that information?
I need more than 4 tickets. How do I do that?
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General JamesTaylor.com Store Questions
7
Do I need an JamesTaylor.com membership account to order items through the Store?
How do I know that ordering through JamesTaylor.com is safe?
How accurate are the product descriptions on JamesTaylor.com?
Why do I see different prices for an item in the Store?
How do I know if an item is available?
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Placing Your Order
8
What payment methods can I use to order from the JamesTaylor.com Store?
What currencies can I shop in at the JamesTaylor.com Store?
How much will it cost to ship my order?
Are there any taxes applied to my order?
Will customs charges be applied to my order?
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Troubleshooting
3
I have already placed my order, but I want to make changes. Is that possible?
Why do I see multiple charges on my credit card?
I didn’t receive my order. What happened to it?