Questions About Our Ticket Sales
You must have a JamesTaylor.com account in order to participate in the exclusive JamesTaylor.com ticket presales. Head over here to create your free account...
Wed, 12 Apr, 2023 at 1:15 PM
If when on the Schedule page, or any page related to your ticket purchase, you see a blank screen, high traffic volumes are preventing that page from loadin...
Thu, 18 Jan, 2018 at 3:44 PM
If you are receiving a message stating that all tickets are currently reserved, we are not sold out yet. Tickets may be currently reserved by other fans, ho...
Wed, 27 Aug, 2014 at 11:42 AM
Can I choose where my seats are? Though you can select which section you will be seated in, you cannot select where your seats will be located. Ticket orde...
Thu, 18 Jan, 2018 at 4:04 PM
To combat the practice of ticket scalping, JamesTaylor.com presales will only allow you to purchase a maximum of four (4) tickets per order. If you would li...
Thu, 18 Jan, 2018 at 3:48 PM
Because individual venues handle accessible seating in different ways, we don’t have a standard process for handling accessible seating requests. Sometimes ...
Tue, 23 Sep, 2014 at 3:06 PM
It is possible that the tickets you are viewing are not on sale yet or the tickets are sold out. The sale start time will be clearly listed on the product p...
Thu, 18 Jan, 2018 at 4:23 PM
If you have purchased tickets, but have not received an order confirmation email within an hour of your purchase, please check your Junk or Spam folder in c...
Wed, 17 Jan, 2018 at 3:33 PM
If you have successfully or unsuccessfully made a purchase on JamesTaylor.com, but see multiple charges on your credit card statement, not to worry. Those t...
Wed, 17 Jan, 2018 at 3:38 PM
How you will receive your tickets will be clearly indicated on the product page as well as on the receipt. Tickets will either be mailed or will need to be ...
Thu, 18 Jan, 2018 at 4:33 PM